Tru By Hilton Gilbert

The staff were amazing! Rachel & Joy at the front desk were fantastic & friendly & helpful, especially in retrieving our lost cell phone in our uber!!! They made us feel very welcomed! The breakfast was delicious! I give it 5 stars and will definitely go back! It is very clean, well organized & love the fact someone is there 24 hrs! Not to mention the free coffee at all times!!

The lobby had a bunch of games and a pool table which helped keep my family entertained while we tried to stay out of the heat due to a broken AC unit in our home. Breakfast was convenient and helpful for my displaced family.

I like the activity options inside the hotel. Liked the fact of no nasty carpet in the rooms. My mother reserved a wheelchair- handicap accessible room and actually got a wheelchair-handicap accessible room. She was very happy that it was accommodating to her needs. So was I.

We did not eat the breakfast. It was not looking good. We had it at our last stay and were not impressed.

I was very happy with the way I was treated by the front desk staff. Especially Rachel. She assisted us in getting our room early and delivered clean towels when we arrived late in the evening.